Shipping Policy

Order Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding holidays).

Once your order has been processed, you will receive a confirmation email with your tracking details.

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Shipping Time & Delivery

We offer reliable and fast shipping for all orders:

• Estimated delivery time: 5–8 business days
• Delivery times may vary depending on your location and carrier delays

Please note that delivery times are estimates and are not guaranteed.

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Shipping Cost

We offer:

• Free shipping on all orders

No hidden fees are applied at checkout.

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Tracking Information

Once your order is shipped, you will receive a tracking number via email so you can follow your package in real time.

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Shipping Locations

We currently ship to:

• United States 

If we are unable to ship to your location, you will be notified at checkout or via email.

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Delays & External Factors

Delivery times may be affected by:

• High order volume
• Weather conditions
• Carrier delays
• Customs processing (for international orders)

We are not responsible for delays caused by shipping carriers or external factors.

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Lost or Delayed Packages

If your order is significantly delayed or appears lost:

• Contact us within 14 days of the estimated delivery date
• We will work with the carrier to locate your package or provide a solution

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Contact Us

If you have any questions about shipping, please contact us:

Store Name: Dorisal
Website: https://dorisal.shop
Email: Contact@dorisal.shop
Phone: +1 207-684-2739
Address: 930 W Chestnut St, Louisville, KY 40203, United States